A little clarity, in plain English

Privacy policy

Your photos stay yours. Here’s how Glowdex handles the information behind your glow.

Last updated:
Launch setup still neededThe operator’s legal name and country are marked below. Contact support at nathanielfiska@gmail.com.
The short version

No accounts or email sign-up. Most data stays on your phone. Photos are analyzed, then not stored on our servers. You can delete the copy on your phone in Settings.

The short version

Glowdex provides cosmetic insights from a selfie, a Glow Score, five sub-scores, a face map, a 30-day routine, weekly scan comparisons, and the Ask Glow AI coach. This policy explains the data used to provide these features.

Glowdex is operated by [[OWNER]], based in [[COUNTRY]]. Contact us at nathanielfiska@gmail.com.

Your photos and on-device data

You do not need an account or an email sign-up. Most Glowdex data lives on your phone.

When you request a scan, your photo is processed to produce cosmetic insights. Your photo is analyzed, then not stored on our servers. A copy stays on your phone. You can delete your photos at any time in Glowdex Settings > Delete my photos.

AI analysis and Ask Glow

We use OpenAI to provide AI analysis and Ask Glow. These services are used at request time. Ask Glow uses your own scan and routine to answer your questions. Under OpenAI’s API terms, API data is not used to train its models.

Our statement that photos are not stored on our servers does not mean that every processor has no retention. Provider processing is subject to the applicable provider terms.

Services that help Glowdex work

The app uses the following processors and service providers for the purposes listed:

OpenAI
AI analysis and Ask Glow, at request time. Under OpenAI’s API terms, this data is not used to train its models.
Cloudflare
Hosting of our API.
RevenueCat
Subscription status.
Apple
Payments and DeviceCheck.
PostHog
Anonymous product analytics in the app.

This website

This marketing website uses no cookies, tracking scripts, external fonts, or content delivery libraries. The app’s anonymous product analytics are separate from this website.

Children

Glowdex is for people aged 13 and up and has an in-app age gate. We do not knowingly collect more than described in this policy from anyone younger than 13. If you believe a child under 13 has provided data to Glowdex, contact us so we can help delete it.

Your rights and deletion

Depending on where you live, laws such as the GDPR, UK GDPR, or California privacy laws may give you rights to access, correct, or delete personal data, and other rights such as restriction, objection, or portability where applicable. You may also have the right to contact your local data protection authority.

Because we have no accounts and keep almost nothing server-side, most data can be deleted by deleting the app or using Settings > Delete my photos. For anything else, including access or deletion requests, email nathanielfiska@gmail.com. Tell us enough about your request to help us identify any relevant data.

Deleting the app or your photos does not cancel an Apple subscription. Manage your subscription in iPhone Settings > your name > Subscriptions.

Changes and contact

If this policy changes, we will update this page and its “Last updated” date. For questions about privacy or your data, contact nathanielfiska@gmail.com.